Policies

Payment Method 付款方法

Accept Paypal (no paypal account is required), accept bank transfer for Hong Kong customers.

香港客戶接受銀行存款, 海外客戶只接受Paypal 付款(客戶無須設立Paypal戶口, 透過Paypal付款時只須輸入信用卡號碼)。

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Shipping Information 運送資料

We ship internationally. All orders are packaged as gift and will be shipped by registered airmail from Hong Kong after your order has been paid within 2-3 business days. For custom order, please allow extra 2 - 3 days for customized work before shipment. 


Orders will be shipped from Monday to Friday (Hong Kong Time). The approximate delivery time as follow:

Asian Countries - Approx. 7 working days
European Countries - Approx. 7 - 10 working days
USA and Canada - Approx. 10 - 14 working days
Rest of the world - 2 to 8 weeks


所有貨品均以禮品包裝, 並於收妥付款後2-3工作天內透過香港郵政寄出往世界外地。特別訂造手飾可能需要額外2-3工作天處理。所有郵件均提供郵件追蹤服務.

郵件於香港時間星期一至五寄出. 預計到達時間如下:

亞洲國家 - 約7個工作天
歐洲國家 - 約7-10個工作天
美國及加拿大- 約10-14個工作天
其他國家 - 約2-8週

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Refund & Exchange 貨品更換或退貨

Exchange is not accepted and refund is only available if items are damaged (pendants/rings/earrings only, exclude damages on buckles/clips) upon receipt. Please send me a photo of the damaged item within one month of your ordering date (10 days for HK customers) and return the damaged item by post. Refund will be made upon receipt of the damaged items after deducting the shipping charges. Request made afterwards will not be entertained.

Please make sure your address is correct. I cannot be responsible for items lost by the post office. If your item was undelivered and returned to me, refund will be made, except shipping charges.

我們並不接受貨品更換。貨品如在收到時損壞可選擇退款(只限戒子/耳環/鍊上的吊飾, 並不包括扣子的損壞), 請於下單日起計10日內提出並電郵損壞貨品的照片, 確認受理後請將損壞貨品寄回給我們, 我們將全扣除郵費後全數退回款項。10日後提出的退款要求將不獲受理。

請確保提供正確的地址。我們恕未能負責郵遞錯誤的損失。若郵件遭退回本店, 客戶可選擇退回款項(已付之郵費除外)

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Bulk Purchase/Wholesale 大額購買/批發

Bulk purchase or wholesale at discounted price may be available for some items. Please email me at littlepieceswithlove@gmail.com for more information.

某些款式可提供大額購買/批發折扣, 查詢詳情請電郵至littlepieceswithlove@gmail.com聯絡我們.